Alonzo Top | Army
Yes. Full priced Myraswim garments are eligible for a return/refund if returned within 14days & are in original condition with tags attached.
Please read our full Returns T&C's for discounted items, sale periods.
The Alonzo is a one-shoulder swimsuit top that provides sun safety and style as an all-in-one option.
- Full coverage
- Long sleeve (one side)
- Hardware free
- Signature Myraswim 80% nylon, 20% spandex fabric blend
Model wears a size Small
View Model Measurements
SIZING & FIT NOTES
Please use the Myra Size Guides as an estimate as to what size to purchase, as styles, sizes and cuts vary between each individual item and may not be consistent with the size guide measurements.
• If you are unsure & require further assistance regarding your sizes and measurements, our customer service team are more than happy to help you. Please contact them via our contact page
• All Myra Swim garments are labeled with AUS sizing labels unless stated otherwise.
THE BASIC MYRA FIT BREAK DOWN
• Our sizes run in five standard sizes. Extra Small, Small, Medium, Large & Extra Large.
• All pieces are standard sizing unless advised in the item description.
We suggest reading all garment item descriptions online to avoid ordering the wrong size.
• Seamless finishes give a super stretchy feel and can stretch out to 1 size bigger (returning back to normal size when taken off)
• Due to our minimal cut & coverage style, we suggest larger busts going up one size to your standard t-shirt size unless you are comfortable with minimal coverage.
• Please note XS & XL sizes have been introduced into our stock, so if you have any questions regarding these sizes, please contact our customer service team. If you do not see a selected style in the extended sizes, please contact our customer service team to be advised if it will be stocked any time soon.
MYRA MINI SIZING
• When selecting kids' sizes, choose the size closest to your child's age.
• If your child is in-between sizes and you are unsure what size to buy, we recommend sizing up to accommodate your growing child.
• If your child has a longer torso, we suggest going up one size in our one pieces.
• If your child is 11+, we recommend a women's XS
Myra Swim swimwear is made to fit and feel like a second skin. For ultimate comfort and durability all year round. Myra Swim fabrics are high quality Nylon spandex and, with a seamless finish, are made to stretch and mould to any body type. You will find our sizes are super stretchy to fit all curves without giving you that dug into skin look.
Delivery time is approximate for orders placed before 9 am Monday - Friday.
We are Australian based; all times noted below are Australian Eastern Standard Time (AEST).
ALL OUR ORDERS COME WITH COMPLETE DOOR TO DOOR TRACKING & REQUIRE A SIGNATURE UPON DELIVERY, NO EXCEPTIONS.
If you request that the signature be removed from your shipment, Myra Swim or the couriers are not liable for the shipment being lost or stolen.
WE DO NOT SHIP TO PO BOXES IN NEW ZEALAND
• Please allow 48 business hours to process orders and to receive tracking number/Confirmation of order shipment. (During non-sale period)
• We are not liable for wrong information given to us when shipping information is asked at the checkout point. If you do not provide the correct shipping address, we are not required to refund. Please make sure all your shipping information is correct before finalising an order.
• If you choose to remove a signature from your shipment, PTY LTD can not take responsibility for any stolen, lost or damaged shipments once deemed delivered by the carrier.
Myra Swim does not refund shipping costs if, in the unlikely situation, shipping is delayed
Please note that once an order has been shipped, we are unable to cancel the order.
WAREHOUSE PICKUP
Gold Coast based customers can now shop online & collect their orders from our HQ in Currumbin. To use this method of collection, please follow the following steps.
• Select 'Warehouse Pickup' as shipping option at the checkout. If you do not select this, your order will automatically be processed via Australia Post for shipping. We can not reverse this.
• Please wait for your 'order processing complete' email & text before coming to collect your order, as, during busy periods, we might not have processed your order by the time you come to collect.
Bring the following to collect your online order
Bring a digital or printed copy of your order confirmation.
Photo ID - we will refuse any collection without a form of photo ID that matches the details on the order.
Pickup location
2-6 Hawker Street, Currumbin 4223 QLD
Warehouse #21
Pickup times
Monday to Friday 8 am - 4 pm
Please ring the doorbell & wait for assistance.
TRACK YOUR ORDER
All Myra Swim purchases will come with a tracking number supplied to you in your order dispatch confirmation email.
Please find your location below.
Copy & paste the tracking into the red 'track your order' links provided.
If you require further assistance, please contact the mailing service directly with your tracking number or our customer service team - info@myraswim.com.
AUSTRALIA
TRACK YOUR ORDER
CALL - 13 76 78
NEW ZEALAND
TRACK YOUR ORDER
CALL - +64 800 800 020
ALL OTHER COUNTRIES
TRACK YOUR ORDER
SALE PERIODS DISPATCH TIMES
• Please allow between 5-10 business days for your order to be processed due to high order volumes.
• Due to high volumes of orders/emails during sale periods- if wrong items are ordered during sale periods, we can not take responsibility for changing the order before pick up of shipment.
• If your order is shipped before your customer service email is checked, it is the customer's responsibility to return the incorrect items purchased.
• Once a sale order is placed, we can not add or remove items to or from the current order. A new order will have to be placed for additional items & items not wanted will have to be returned.
PLEASE CHECK YOUR CART ITEMS CAREFULLY BEFORE PROCEEDING TO THE CHECKOUT PAGE
Additional information on FAQ pages or contact info@myraswim.com
MYRASWIM PTY LTD RESERVES THE RIGHT TO REJECT THE RETURN OF GOODS WHICH ARE NOT RETURNED IN ACCORDANCE WITH OUR DELIVERY & RETURNS POLICY.
TO INITIATE A RETURN, PLEASE CLICK HERE.
STEPS OF RETURNING YOUR PURCHASE
Myra Swim provides our customers with a return’s portal for cost-effective and timely returns. Please seek our returns policy below to understand your eligibility for a refund or credit upon the return of your goods.
You will need your order number and postcode to submit your return. Once you submit your return, you will receive a postage label directly to your email. Attach the label securely to your postage bag.
AUSTRALIAN Customers will need to return your package to an Australia Post Office of your choice with all items and labels secured. Find your nearest Australia Post Office here.
NEW ZEALAND Customers will need to return your package to a DHL Express of your choice with all items and labels secured. Find your nearest DHL Express, or arrange a collection here.
Our team will process your credit/refund within 1-2 business days, ensuring adherence to our Return Policy listed below. Please allow up to 3-4 business days for your return to be processed during sale periods. We do not take responsibility for lost returns.
What's included in our returns portal?
- Pre-paid postage label provided instantly.
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Seamless exchange process for an alternate size, colour or style.
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Lower shipping rate.
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Paperless return process. All labels can be scanned electronically at the post office.
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No return form required.
OUR RETURN POLICY
- All orders must be returned within 14 days from the date received. Items returned outside of this period will not be accepted, and will be returned at the cost of the customer.
- We offer refunds on full priced Myraswim items only.
- Items marked 'sale', discounted with a promotional code or purchased during a sale period with an automatic discount will be eligible for a Store Credit only.
- Skin products, sunscreens, hats, accessories and towels are final sale.
- All items must be tried on over undergarments.
- Garment bags must be returned with purchase.
- All items must be returned in original condition with tags attached. Any item that has been worn, washed, stained/soiled, damaged or altered will be subject to disposal, or can be returned at the cost of the customer. PENALTY FOR SOILED RETURNED ITEMS - $20.00 | All soiled returns will be shipped via standard postage.
- All returns and exchanges via our portal incur a flat fee of $10.00. This fee will be deducted from the total refund or store credit amount.
- Exchange orders via our portal will be dispatched when your return has been shipped.
- All refunds will be processed via the method of payment used only. If a gift card was used, the refund will firstly go back onto the gift card. Any remaining balance will be returned to the alternative payment method.
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FAQ
SALE/ DISCOUNTED ORDERS
Items marked 'sale' or discounted with a promotional code are not eligible for a refund. Store Credit only.
EXCHANGES
If your pieces didn’t fit as anticipated, you can exchange your items for a different size, colour, or even select an alternative style from the "Shop Now" section in our returns portal.
STORE CREDITS
A store credit will be emailed to you in the form of a gift card. Our gift cards do not hold an expiry date and can be used on any future purchase with Myraswim.
DAMAGED OR FAULTY ITEMS
In the event your pieces may be faulty, please contact our customer service team at info@myraswim.com. Please supply your order number and an image of the fault so we can assist you further. Please note that wear and tear to a garment is not considered a product fault. We do not take responsibility for this.
AFTER PAY RETURNS
If you choose to return an AfterPay order that is full price, you will receive a full refund via Afterpay. If you return an AfterPay order where you purchased sale items or used a discount code on your order, you will be issued store credit for the full amount of the unwanted item. Please note that your personal agreement with Afterpay will still stand, and you will continue to pay any scheduled repayments.
RETURNING ONLINE PURCHASES IN-STORE
Online purchases can be returned/ exchanged in-store at our Currumbin Waters showroom. Please note that the Returns Policy listed above applies for in-store returns. Please visit here to view our showroom details.
